fscjedu rss feed

Service Unavailable - Canvas

Thu, 16 Jul 2026 07:59:00 -0400

Thank you for your patience. The issue with Canvas has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Canvas

Thu, 16 Jul 2026 07:03:00 -0400

We’re currently experiencing a service outage with Canvas. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu or Instructure's Status page.

Service Unavailable - Authentication Services

Tue, 14 Jul 2026 22:30:00 -0400

Thank you for your patience. The issue with Authentication Services has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Authentication Services

Tue, 14 Jul 2026 22:20:00 -0400

We’re currently experiencing a service outage with Authentication Services. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Authentication Services

Tue, 14 Jul 2026 21:37:00 -0400

Service Unavailable - Authentication Services

Tue, 14 Jul 2026 21:25:00 -0400

Service Unavailable - North Campus, Nassau Center

Tue, 07 Jul 2026 06:29:00 -0400

We are pleased to report that network services have been restored at both the Nassau Center and North Campus.

The outage was caused by two separate breaks in the dark fiber backbone. Repair crews from Clearwave and JEA completed the necessary repairs, restoring connectivity and returning affected services to normal operation.

All impacted services, including internet connectivity, telephone services, Wi-Fi access, network resources and applications, and other services dependent on the campus network, are now available.

Our IT team will continue to monitor the network to ensure stability and reliability.

Thank you for your patience and understanding while these repairs were completed.

If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - North Campus, Nassau Center

Tue, 07 Jul 2026 01:34:00 -0400

We would like to provide an update regarding the ongoing network outage affecting both the Nassau Center and North Campus.

The outage is caused by two separate breaks in our dark fiber backbone. Repair crews from Clearwave and JEA are actively working to restore the damaged fiber and return services as quickly and safely as possible.

The outage continues to impact network-based services, including:

Internet connectivity
Telephone services
Wi-Fi access
Network resources and applications
Other services that rely on the campus network

We appreciate your patience and understanding as repair efforts continue. We will share additional updates as more information becomes available.

You can check the latest status at any time at https://status.fscj.edu.

Service Unavailable - North Campus, Nassau Center

Mon, 06 Jul 2026 15:39:00 -0400

We are currently experiencing a network outage affecting both the Nassau Center and North Campus.

This outage is impacting all network-based services, including:

Internet connectivity
Telephone services
Wi-Fi access
Network resources and applications
Other services that rely on the campus network

Our IT team is actively investigating the issue and working to restore services as quickly as possible.

We will provide updates as more information becomes available. Thank you for your patience and understanding while we work to resolve this issue.

You can check the status at any time at  https://status.fscj.edu.

Performance Issues- my.fscj.edu

Thu, 11 Jun 2026 17:26:00 -0400

Thank you for your patience. The issue with my.fscj.edu has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- my.fscj.edu

Thu, 11 Jun 2026 15:32:00 -0400

We’re currently experiencing degraded performance issues with  my.fscj.edu. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. You can check the status at any time at https://status.fscj.edu.

IT Maintenance Notice – MyFSCJ

Sun, 07 Jun 2026 07:06:00 -0400

The scheduled Information Technology maintenance and PeopleSoft upgrade have been successfully completed. Access to the myFSCJ student and employee portal has been fully restored, and all services are now available.

· NOTE: Users MUST Clear their browser cache and restart browser, or they MIGHT receive a Java Error popup. Clicking “Ok” on the Java error allows for processing to continue but the cache clear resolves the issue permanently.

· My Favorites in PeopleSoft will have to be deleted and rebuilt, if used.

As a result of this upgrade, users may notice several enhancements to the portal experience, including:

• More intuitive NavBar icons, including Favorites (heart icon) and Most Recent (clock icon)
• Improved navigation with one-click access and enhanced search capabilities
• Menu items displayed in alphabetical order
• Breadcrumb navigation for easier movement between menu levels
• Enhancements to the Process Monitor Process List grid

For instructions on clearing your browser cache, please refer to the following resources:
Chrome

Firefox

Microsoft Edge

Thank you for your patience and cooperation during this maintenance period. These upgrades help ensure that FSCJ continues to provide reliable, secure, and high-quality technology services to our students, faculty, and staff.

If you experience any issues accessing the portal or have questions regarding the upgrade, please contact the IT Service Desk.

IT Maintenance Notice – MyFSCJ

Fri, 05 Jun 2026 17:00:00 -0400

Dear Faculty and Staff,

There is an IT scheduled maintenance period this weekend that will impact access to the myFSCJ student and employee portal. Beginning Friday, June 5th at 5 p.m. and extending through Sunday, June 7th, PeopleSoft will undergo an upgrade and the myFSCJ portal will be unavailable. During this period, access to employee self-service, HR/payroll, finance and Camus Solutions will be unavailable.

Canvas will remain available during the maintenance period and can be accessed directly at canvas.fscj.edu. Additionally, email and many other FSCJ systems may be accessible via fscj.onelogin.com.

This planned maintenance is being performed to enhance system stability, security, and overall performance. Please save your work and complete any critical tasks prior to the start of the maintenance window.

We appreciate your patience and understanding of the necessity to upgrade systems as we continue to provide reliable and high-quality services to our students, faculty, and staff. If you have questions or concerns about this maintenance or any IT service, please submit a ticket at help.fscj.edu.

Performance Issues- Webex Suite

Wed, 03 Jun 2026 13:42:00 -0400

Thank you for your patience. The issue with Webex Suite has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- Webex Suite

Wed, 03 Jun 2026 10:26:00 -0400

Cisco Webex is currently experiencing a global service degradation affecting Webex Meetings services. Users may experience issues with the following:

• Signing in to Webex

• Starting or joining meetings

• Accessing the FSCJ Webex site (fscj.webex.com)

As a result of this ongoing degradation, some scheduled Webex meetings may be impacted. However, not all users or meetings may experience issues.

We are monitoring the situation and will provide updates as more information becomes available from Cisco Webex.

IT Service Update: FSCJ Website

Tue, 02 Jun 2026 19:13:00 -0400

Thank you for your patience. The issue with Public Web Site ( fscj.edu ) has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

IT Service Update: FSCJ Website

Tue, 02 Jun 2026 12:48:00 -0400

We recently deployed an updated version of the Florida State College at Jacksonville website (fscj.edu). Following the production release, we identified an issue affecting several services, which are not functioning as expected.

Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We appreciate your patience and understanding while we address this matter.

Further updates will be shared as progress continues.

IT Maintenance Notice – Temporary Service Interruption for PeopleSoft my.fscj.edu and CS

Sun, 10 May 2026 06:00:00 -0400

Scheduled maintenance for the infrastructure supporting My.fscj.edu has been successfully completed. My.fscj.edu is now fully operational, and all previously scheduled processes have resumed.

Thank you for your patience and understanding.

IT Maintenance Notice – Temporary Service Interruption for PeopleSoft my.fscj.edu and CS

Sun, 10 May 2026 01:00:00 -0400

Scheduled maintenance for the infrastructure supporting PeopleSoft CS and My.fscj.edu will take place on 5/10/26 from 1:00 AM to 6:00 AM. During this maintenance window, my.fscj.edu will be unavailable, and scheduled processes will be temporarily paused.

Following the completion of maintenance, all system functionality will be restored and scheduled processes will resume.

Thank you for your patience and understanding.

IT Maintenance Notice – Temporary Service Interruption for PeopleSoft FSCM and HCM

Sat, 09 May 2026 06:00:00 -0400

Scheduled maintenance for the infrastructure supporting PeopleSoft HCM and FSCM has been successfully completed. The systems are now fully operational, and all previously scheduled processes have resumed.

Thank you for your patience and understanding.

IT Maintenance Notice – Temporary Service Interruption for PeopleSoft FSCM and HCM

Sat, 09 May 2026 01:00:00 -0400

Scheduled maintenance for the infrastructure supporting PeopleSoft HCM and FSCM will take place on 5/9/26 from 1:00 AM to 6:00 AM. During this maintenance window, PeopleSoft HCM and FSCM will be unavailable, and scheduled processes will be temporarily paused.

Following the completion of maintenance, all system functionality will be restored and scheduled processes will resume.

Thank you for your patience and understanding.

Service Unavailable - North Campus Network, Nassau Center Network, Cecil Centers Network

Fri, 08 May 2026 15:59:00 -0400

Thank you for your patience. The issue with North Campus Network, Nassau Center Network, Cecil Centers Network has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - North Campus Network, Nassau Center Network, Cecil Centers Network

Fri, 08 May 2026 14:51:00 -0400

We’re currently experiencing a service outage with North Campus Network, Nassau Center Network, Cecil Centers Network. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Canvas

Fri, 08 May 2026 11:48:00 -0400

As of this morning, Canvas access has been restored following the cybersecurity incident affecting Instructure, the parent company of the Canvas Learning Management System. Thank you for your patience and understanding during this disruption.

IT is continuing to actively monitor system stability and performance while remaining in communication with Instructure as their investigation continues. For the latest updates directly from Instructure, please visit their official incident page.

Service Unavailable - Canvas

Thu, 07 May 2026 16:21:00 -0400

As a precautionary measure in response to a reported security incident involving Canvas, access to the platform has been temporarily disabled. Faculty, staff and Students will be unable to log in or access course materials while we assess the situation. We will provide updates as more information becomes available. Thank you for your patience and understanding. You can check the status at any time at  https://status.fscj.edu.

IT Maintenance Notification – Voicemail Service Interruption

Fri, 24 Apr 2026 22:00:00 -0400

The scheduled maintenance on the Unity voicemail system has been successfully completed. Voicemail services are now fully operational and able to receive new messages.

Thank you for your patience during this maintenance window.

IT Maintenance Notification – Voicemail Service Interruption

Fri, 24 Apr 2026 17:00:00 -0400

Scheduled maintenance on the Unity voicemail system will take place this evening from 5:00 PM to 10:00 PM. During this window, voicemail services will be unavailable and unable to accept new messages. Callers who attempt to leave a voicemail will hear a notification that the system is temporarily unavailable and will be asked to try again later.

Full voicemail functionality will be restored once the maintenance is complete. Thank you for your patience and understanding.

Service Unavailable - Authentication Services

Thu, 16 Apr 2026 10:09:00 -0400

Thank you for your patience. The issue with Onelogin has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Authentication Services

Thu, 16 Apr 2026 09:25:00 -0400

We’re currently experiencing a service outage with OneLogin. OneLogin is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Maintenance Direct

Thu, 12 Feb 2026 08:58:00 -0400

Thank you for your patience. The issue with Maintenance Direct has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Maintenance Direct

Wed, 11 Feb 2026 15:13:00 -0400

We’re currently experiencing a service outage with Maintenance Direct. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Exchange Email

Fri, 23 Jan 2026 07:35:00 -0400

Thank you for your patience. The issue with Exchange Email has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Exchange Email

Thu, 22 Jan 2026 15:04:00 -0400

We’re currently experiencing a service outage with Exchange Email. Microsoft is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Performance Issues- Campus Solutions

Mon, 12 Jan 2026 13:35:00 -0400

Thank you for your patience. The issue with Campus Solutions has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- Campus Solutions

Mon, 12 Jan 2026 11:01:00 -0400

We’re currently experiencing degraded performance issues with  Campus Solutions. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. You can check the status at any time at https://status.fscj.edu.

Performance Issues- Campus Solutions

Thu, 04 Dec 2025 18:48:00 -0400

Performance Issues- Campus Solutions

Thu, 04 Dec 2025 18:12:00 -0400

Service Unavailable - Simple Syllabus

Tue, 04 Nov 2025 15:27:00 -0400

Thank you for your patience. The issue with Simple Syllabus has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Simple Syllabus

Tue, 04 Nov 2025 11:21:00 -0400

We’re currently experiencing a service outage with Simple Syllabus. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Unavailable - Canvas

Mon, 20 Oct 2025 21:04:00 -0400

Thank you for your patience. The issue with Canvas has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu.

Unavailable - Canvas

Mon, 20 Oct 2025 09:02:00 -0400

We’re currently experiencing a service outage with Canvas due to a global Amazon Web Services outage. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu and we will communicate more once this issue has been resolved.