fscjedu rss feed

IT Maintenance Notification – Voicemail Service Interruption

Fri, 24 Apr 2026 22:00:00 -0400

The scheduled maintenance on the Unity voicemail system has been successfully completed. Voicemail services are now fully operational and able to receive new messages.

Thank you for your patience during this maintenance window.

IT Maintenance Notification – Voicemail Service Interruption

Fri, 24 Apr 2026 17:00:00 -0400

Scheduled maintenance on the Unity voicemail system will take place this evening from 5:00 PM to 10:00 PM. During this window, voicemail services will be unavailable and unable to accept new messages. Callers who attempt to leave a voicemail will hear a notification that the system is temporarily unavailable and will be asked to try again later.

Full voicemail functionality will be restored once the maintenance is complete. Thank you for your patience and understanding.

Service Unavailable - Authentication Services

Thu, 16 Apr 2026 10:09:00 -0400

Thank you for your patience. The issue with Onelogin has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Authentication Services

Thu, 16 Apr 2026 09:25:00 -0400

We’re currently experiencing a service outage with OneLogin. OneLogin is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Maintenance Direct

Thu, 12 Feb 2026 08:58:00 -0400

Thank you for your patience. The issue with Maintenance Direct has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Maintenance Direct

Wed, 11 Feb 2026 15:13:00 -0400

We’re currently experiencing a service outage with Maintenance Direct. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Exchange Email

Fri, 23 Jan 2026 07:35:00 -0400

Thank you for your patience. The issue with Exchange Email has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Exchange Email

Thu, 22 Jan 2026 15:04:00 -0400

We’re currently experiencing a service outage with Exchange Email. Microsoft is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Performance Issues- Campus Solutions

Mon, 12 Jan 2026 13:35:00 -0400

Thank you for your patience. The issue with Campus Solutions has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- Campus Solutions

Mon, 12 Jan 2026 11:01:00 -0400

We’re currently experiencing degraded performance issues with  Campus Solutions. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. You can check the status at any time at https://status.fscj.edu.

Performance Issues- Campus Solutions

Thu, 04 Dec 2025 18:48:00 -0400

Performance Issues- Campus Solutions

Thu, 04 Dec 2025 18:12:00 -0400

Service Unavailable - Simple Syllabus

Tue, 04 Nov 2025 15:27:00 -0400

Thank you for your patience. The issue with Simple Syllabus has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Simple Syllabus

Tue, 04 Nov 2025 11:21:00 -0400

We’re currently experiencing a service outage with Simple Syllabus. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Help.fscj.edu (JIRA Service Management)

Mon, 20 Oct 2025 21:13:00 -0400

Thank you for your patience. The issue with Help.fscj.edu (JIRA Service Management) has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu.

Unavailable - Canvas

Mon, 20 Oct 2025 21:04:00 -0400

Thank you for your patience. The issue with Canvas has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu.

Unavailable - Canvas

Mon, 20 Oct 2025 09:02:00 -0400

We’re currently experiencing a service outage with Canvas due to a global Amazon Web Services outage. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu and we will communicate more once this issue has been resolved.

Service Unavailable - Help.fscj.edu (JIRA Service Management)

Mon, 20 Oct 2025 08:56:00 -0400

We’re currently experiencing a service outage with Help.fscj.edu (JIRA Service Management) due to a global Amazon Web Services outage. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - FSCJ-Wireless

Mon, 06 Oct 2025 09:36:00 -0400

Thank you for your patience. The issue with FSCJ-Wireless has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - FSCJ-Wireless

Mon, 06 Oct 2025 07:53:00 -0400

We’re currently experiencing a service outage with FSCJ-Wireless. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Performance Issues- my.fscj.edu

Mon, 25 Aug 2025 15:07:00 -0400

Thank you for your patience. The issue with my.fscj.edu has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- my.fscj.edu

Mon, 25 Aug 2025 10:41:00 -0400

We’re currently experiencing degraded performance issues with  my.fscj.edu. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. You can check the status at any time at https://status.fscj.edu.

Service Unavailable - my.fscj.edu

Tue, 29 Jul 2025 12:03:00 -0400

Service Unavailable - my.fscj.edu

Tue, 29 Jul 2025 10:26:00 -0400

We’re currently experiencing a service outage with my.fscj.edu. Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Performance Issues- Single Sign On

Mon, 19 May 2025 11:50:00 -0400

Thank you for your patience. The issue with OneLogin Single Sign On has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Performance Issues- Single Sign On

Mon, 19 May 2025 11:15:00 -0400

We’re currently experiencing degraded performance issues with  OneLogin Single Sign On. OneLogin is currently working to restore normal performance levels. We apologize for any inconvenience. You can check the status at any time at https://status.fscj.edu.

Service Unavailable - Nassau Center

Tue, 22 Apr 2025 20:39:00 -0400

We are happy to report that both fiber paths serving our Nassau Center have been successfully restored. With the completion of these repairs, the site remains fully operational with full network redundancy.

Our team will continue to monitor network performance to ensure continued stability and reliability.

Thank you for your patience throughout this process. For real-time updates, visit https://status.fscj.edu.

Service Unavailable - Nassau Center

Thu, 17 Apr 2025 20:57:00 -0400

We are happy to report network connectivity has been restored at our Nassau Center following the repair of one of the two fiber paths. The site is now back online and fully operational. Our teams will continue to work with our service provider to restore the secondary fiber path and closely monitor network performance to ensure continued stability.

Thank you for your patience during this outage. For real-time updates, visit https://status.fscj.edu.

Service Unavailable - Nassau Center

Thu, 17 Apr 2025 17:32:00 -0400

Unfortunately, we continue to experience a network outage affecting our Nassau Center. Our service provider is currently on-site with JEA and actively working to resolve the issue with broken fiber lines. We're closely working with them to restore connectivity as soon as possible. We'll notify you once service is fully restored. In the meantime, you can check live updates at  https://status.fscj.edu.

Service Unavailable - Nassau Center

Thu, 17 Apr 2025 08:57:00 -0400

We're continuing to address the network outage impacting our Nassau Center. Our service provider is currently on-site with JEA and actively working to resolve the issue with broken fiber lines. We're closely working with them to restore connectivity as soon as possible. We'll notify you once service is fully restored. In the meantime, you can check live updates at  https://status.fscj.edu.

Service Unavailable - Nassau Center

Wed, 16 Apr 2025 16:23:00 -0400

We're continuing to address the network outage impacting our Nassau Center. Our service provider is currently on-site and actively working to resolve the issue. We're closely working with them to restore connectivity as soon as possible. We'll notify you once service is fully restored. In the meantime, you can check live updates at  https://status.fscj.edu.

Service Unavailable - Nassau Center

Wed, 16 Apr 2025 10:45:00 -0400

Service Unavailable - Nassau Center

Wed, 16 Apr 2025 08:28:00 -0400

We're currently experiencing a network outage affecting our Nassau Center. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Exchange Email

Sat, 01 Mar 2025 17:34:00 -0400

Service Unavailable - Exchange Email

Sat, 01 Mar 2025 17:14:00 -0400

Microsoft is currently experiencing a global service outage with Exchange Email. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Performance Issues- my.fscj.edu

Tue, 07 Jan 2025 11:18:00 -0400

Performance Issues- my.fscj.edu

Tue, 07 Jan 2025 11:08:00 -0400

Performance Issues- my.fscj.edu

Mon, 06 Jan 2025 11:02:00 -0400

Performance Issues- my.fscj.edu

Mon, 06 Jan 2025 10:00:00 -0400

Data Center Scheduled Maintenance - Dec 20, 2024

Fri, 20 Dec 2024 19:50:00 -0400

Dear FSCJ Colleagues,

We are pleased to inform you that the scheduled maintenance for the College's Data Center, which was scheduled for Friday, December 20, from 5:00 AM to 7:00 PM, has been successfully completed.

All affected services, have been restored and are fully operational.

We appreciate your patience and understanding during this critical upgrade to improve the long-term reliability and stability of our data center infrastructure. If you experience any issues with the restored services, please contact the IT Service Desk for assistance.

Thank you

Data Center Scheduled Maintenance - Dec 20, 2024

Fri, 20 Dec 2024 06:00:00 -0400

Dear FSCJ Colleagues ,

Please be advised that the College’s Data Center will undergo a scheduled power and services shutdown on Friday, December 20, from 5:00 AM to 7:00 PM to replace the Uninterruptible Power Supply (UPS) system. This upgrade is essential to ensure the long-term reliability and stability of our data center infrastructure.

During this maintenance window, the following services will be unavailable:

Internet Connectivity (inbound and outbound)
Remote Access Services (horizon.fscj.edu and VPN)
Internal servers and shared drive access
Data center-hosted applications and services
Voicemail
Deerwood Center IP Phones

However, the following services, including cloud-based platforms, will remain available:

My.fscj.edu
Canvas
Microsoft 365 Services:

Email, Teams, OneDrive, and SharePoint

Webex Meetings
Other cloud-based services

We appreciate your patience and understanding as we complete this critical upgrade to improve our infrastructure.

Thank you,
Information Technology

Service Unavailable - Authentication Services

Wed, 16 Oct 2024 11:37:00 -0400

Thank you for your patience. The issue with OneLogin Authentication Services has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Authentication Services

Wed, 16 Oct 2024 09:10:00 -0400

We’re currently experiencing a service outage with OneLogin Authentication Services. OneLogin is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.

Service Unavailable - Public Web Site ( fscj.edu )

Wed, 14 Aug 2024 12:47:00 -0400

Thank you for your patience. The issue with Public Web Site ( fscj.edu ) has been resolved. If you are still experiencing difficulties please reach out to our Service Desk at 904-632-3151 or email at service.desk@fscj.edu

Service Unavailable - Public Web Site ( fscj.edu )

Wed, 14 Aug 2024 10:59:00 -0400

We’re currently experiencing a service outage with Public Web Site ( fscj.edu ). Our team is currently working to restore the service. We apologize for any inconvenience. You can check the status at any time at  https://status.fscj.edu.